Privacy Policy

Introduction

At UK Business Buddy, we are committed to protecting your privacy and ensuring the security of any personal information you provide. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services. By using our website and services, you agree to the terms outlined in this policy.

Information We Collect

We collect personal data that you voluntarily provide to us when you:

• Fill out forms on our website (e.g., contact forms, quote requests)
• Send us an email or communicate with us directly
• Sign up for newsletters or other marketing communications
• Use our services, such as applying for fuel cards or requesting business utility comparisons

The information we collect may include:

• Name, business name, and contact details (email, phone number, postal address)
• Billing details and payment information (for processing invoices and direct debits)
• Details of your business operations, such as location, vehicle use, and utility consumption
• Any other information relevant to the service you request

How We Use Your Information

We may use the information we collect to:

• Provide the services you have requested, such as fuel card applications or utility comparison services
• Process payments and manage your accounts
• Send you updates on our services, including price updates, offers, and promotions
• Improve our website, services, and customer experience
• Respond to your enquiries and provide customer support
• Comply with legal obligations

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Business partners, such as utility suppliers and fuel card providers, in order to provide the services you have requested
• Service providers who assist us in operating our business, such as payment processors and IT support
• Legal authorities, if required by law or to protect our rights, property, or safety

Data Security

We take appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. This includes using secure servers, encryption, and limiting access to your data to authorised personnel only.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Access: You have the right to request a copy of the personal data we hold about you.
• Correction: You can ask us to correct any inaccurate or incomplete information.
• Erasure: You can request that we delete your personal data where there is no legal reason for us to keep it.
• Restriction: You can ask us to restrict the processing of your data under certain circumstances.
• Objection: You can object to the processing of your data in some cases, such as for direct marketing.
• Data Portability: You have the right to request the transfer of your data to another service provider.

If you wish to exercise any of these rights, please contact us using the details below.

Cookies

Our website uses cookies to improve your browsing experience and gather analytics. Cookies are small data files stored on your device when you visit our website. You can control how cookies are used by adjusting your browser settings.

For more information on how we use cookies, please refer to our Cookie Policy.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We encourage you to review this page regularly for the latest information on our privacy practices.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

UK Business Buddy
Email: info@ukbusinessbuddy.co.uk
Phone:
Address: 51 Station Road, Brough. HU151DZ