FAQ
Frequently Asked Questions
Our FAQ section is here to provide answers to all your questions about the services we offer at UK Business Buddy, from fuel cards to business utilities. Whether you’re curious about how our fuel cards work, the benefits of switching your energy provider, or how much you could save, we’ve got the information you need. We cover the most common queries across all our products, helping you make informed decisions for your business. If you don’t find what you’re looking for, feel free to reach out – we’re always happy to assist!
Fuel Cards
Here, you’ll find everything you need to know about how fuel cards work, their benefits, and how they can help streamline your business’s fuel expenses. From security features to savings, we’ve answered the most common questions to help you understand how fuel cards can make managing your fleet easier and more efficient. Explore our FAQs for quick insights, and if you need further assistance, our team is always ready to help!
A fuel card works similarly to a bank or store card, but it’s specifically for purchasing fuel. Each driver receives a PIN for added security, and they can use the card to buy fuel on credit at participating stations. Instead of managing individual receipts and payments, you’ll receive a single consolidated invoice at the end of each week, covering all of your fuel transactions. This not only simplifies your fuel management but also helps track expenses more efficiently, making it easier to reclaim VAT and monitor your overall fuel costs. Fuel cards are an excellent tool for businesses looking to save time, improve cash flow, and gain control over their fuel spending.
No, fuel cards from UK Business Buddy are completely free. There are no application fees, yearly or monthly charges, and no minimum usage requirements. You can enjoy all the benefits of our fuel cards without any hidden costs or commitments.
Fuel cards function similarly to a bank or store card but without the need for a chip. Instead, they use a magnetic strip on the back, which allows fuel card providers to capture and track data on fuel purchases. For added security, each card is linked to a unique PIN, ensuring only authorized users can make transactions. When drivers use the card at participating fuel stations, the system records details like fuel type, quantity, and location, helping businesses monitor fuel usage and spending. This data is then consolidated into a single invoice, simplifying both payment and record-keeping. Fuel cards are an effective tool for streamlining fuel expenses and gaining valuable insights into fuel consumption across your business.
Any business, regardless of size, can apply for a fuel card. Whether you’re a self-employed sole trader, small business owner, or managing a large fleet, fuel cards are designed to help businesses of all types and sizes manage their fuel expenses more effectively. Even industries with smaller vehicle numbers, such as couriers, construction, or tradespeople, can benefit from fuel cards. There are no strict limitations on who can apply, and you don’t need a large fleet to take advantage of the savings and convenience fuel cards offer.
Fuel cards offer significant advantages for businesses that rely on vehicles daily. Managing a fleet requires efficient organization, and fuel cards help streamline this process. Some of the key benefits include:
- Reduced Diesel Costs: Our customers enjoy an average saving of 12p per litre!
- Convenience: A simple, cashless way to pay for fuel at participating stations.
- Increased Security: Fuel cards are a safer alternative to carrying cash, with PIN protection ensuring only authorized users can make purchases.
- Expense Control: Fuel cards provide detailed reports on fuel usage, giving you better control over costs and consumption.
- Reduced Admin: Consolidated invoices simplify fuel expense management, drastically reducing time spent on paperwork and invoicing.
- Market-leading online management tool: When your drivers buy fuel with a fuel card, the transaction is recorded electronically. You can immediately see the details in Velocity, which you can use as an app or via the Velocity website.
Overall, fuel cards enhance both the financial and operational efficiency of your business.
Fuel cards help save money by offering a discounted, fixed weekly fuel price, significantly lower than the price displayed at the pump. These discounts are secured by the fuel card provider, who purchases fuel in bulk at reduced rates. As a result, when you use your fuel card, you benefit from these bulk savings, regardless of fluctuations in fuel prices. Over time, these consistent savings can significantly reduce your overall fuel expenses, helping your business maintain better cost control and predictability.
Yes, fuel cards are extremely secure. Most of our fuel cards come with PIN protection, making them a much safer alternative to carrying cash for fuel payments. Additionally, you can set up fuel alerts through Radius Velocity, our management platform, to receive notifications of any unusual or suspicious transactions. This added layer of monitoring ensures greater control and security over your fuel spending, giving you peace of mind.
To pay for fuel with your fuel card, simply present it at the till, just like any other payment method. The cashier will swipe your card and ask you to either enter your four-digit PIN or sign for the transaction—sometimes, both. In some cases, the cashier may also request your vehicle registration number and mileage for additional validation. Once completed, the transaction will be logged on your account and included in your next weekly invoice, making payment and tracking simple and efficient.
Business Utilties
Here, we’ve answered the most common questions about our business utility services, including how we help you compare gas, electricity, and water prices. Whether you’re wondering how the process works, how much you can save, or how we secure the best rates, you’ll find everything you need to know right here. If you have any further questions, our team is always ready to assist – we’re here to make saving on your utilities simple and stress-free!
There are no charges for receiving quotes or advice, and there is no obligation to proceed. Once a contract has been agreed and signed, we are remunerated through commission paid by the supplier from their marketing budget, as a result of securing and finalising the supply contract between you and them.
Yes, our specialist team takes care of everything. Simply fill out the straightforward contact form and send us your recent bill, then all you need to do is select the best contract for your business & sign the final paperwork.
To get a quote, all you need to provide is a recent utility bill and your basic contact information. The bill gives us all the details we need about your current usage and rates, so our expert brokers can compare tariffs from over 20 suppliers and find the best deal for your business. It’s a quick and easy process, and we’ll take care of the rest!
If you’re a new business and don’t have a utility bill, we can still provide you with quotes. Just fill out the contact form and check the box indicating that you don’t have a bill. Our team will then get in touch to gather any additional details needed to find the most competitive quotes for your gas, electricity, or water, ensuring you secure the best rates from the start.
Yes, you can lock in your rates for a fixed term. We’ll provide you with quotes for 1, 2, and 3-year contracts, allowing you to choose the best option for your business. Our expert brokers will also offer advice based on the current market conditions, helping you decide which term will give you the most stability and savings. Locking in a fixed rate can protect your business from potential price increases, ensuring better cost control over the contract period.
Everything is tailored to your preferences; you choose the options, from contract length to the cheapest supplier or the most eco-friendly. If there’s a supplier you prefer not to work with, we’ll make sure to exclude them as well.
Yes, we work with a range of eco-friendly suppliers who offer green energy options, including renewable electricity and carbon-neutral gas. If sustainability is a priority for your business, we can help you find the greenest tariffs available to meet your needs.
*Average savings of 47% are based on comparisons with standard out-of-contract rates from your current supplier.
Yes, we work with a range of eco-friendly suppliers who offer green energy options, including renewable electricity and carbon-neutral gas. If sustainability is a priority for your business, we can help you find the greenest tariffs available to meet your needs.
No, there will be no disruption to your utility service during the switch. The transition between suppliers is seamless, and your business will continue to receive gas, electricity, and water as usual. UK Business Buddy ensures that all the necessary paperwork is handled smoothly, so you won’t experience any interruptions in your supply throughout the process.
Need Help?
We’re here to help! Whether you’re looking to save on fuel, reduce your business utility costs, or have another query, our team at UK Business Buddy is ready to assist. Simply fill out this form and one of our friendly experts will be in touch to discuss how we can find the best deals for your business. We pride ourselves on offering a personalised service with no hidden fees or obligations, so get in touch today and let us do the hard work for you.
Why Choose Us?
At UK Business Buddy, we provide more than just competitive rates. We pride ourselves on offering a personalised service, ensuring that each business gets the attention it deserves. Our services are completely free with no hidden costs or obligations. Once you’ve selected the right deal, we take care of the entire process, ensuring a smooth transition with no disruptions.
Let UK Business Buddy be your go-to partner for reducing fuel and utility costs, so you can focus on what matters most – growing your business.